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A Customer Service Guide For Small Businesses, In Honor Of Small Business Week

“When you’re small, every disappointed customer is, potentially, a disaster, and every delighted customer has the potential to provide your business with the most important marketing you could ever receive.”

A Customer Service Guide For Small Businesses, In Honor Of Small Business Week

Customer service excellence, for any sized business, is one of the most effective ways to build and sustain a competitive advantage. Yet when it comes to small business, there is, arguably, even more at stake. Here is a 10-point customer service guide that every small business can benefit from.

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